Developing Intercultural Sensitivity – At Home

Author Archives: admin1234

The sentence that reverberated around the world

I had to read it three times before I could even wrap my mind around the 13 word 71 character sentence that was tweeted around the world to announce Germany’s stance on the current situation regarding Syrian refugees fleeing with their families to Hungary and other EU member states. Awkwardly phrased when translated into English, I… Continue Reading

Mindfulness in Global Leadership Development

Last week I wrote about stepping back and trying to see events, situations, and encounters from another perspective.  One reader commented, “As I understand, it does not seem to be an easy process.  How do you think this process can be done?” Thanks, Carlos – I’ll answer that here!  So how do you become a… Continue Reading

Power Distance in the Time of Financial Uncertainty

Power Distance is relative. Power Distance, a cultural dimension as defined by Geert Hofstede, is the “degree to which the less powerful members of a society accept and expect that power is distributed unequally. The fundamental issue here is how a society handles inequalities among people. People in societies exhibiting a large degree of Power… Continue Reading

The Cultural Sense-Making Model

Have you ever been in an ambiguous business situation where you wished you had done something differently?  You were not quite able to ‘read’ what was going on – perhaps because of cultural differences.  You leave the meeting, reception, or dinner thinking, “If only I had realized ….” Or, “Why didn’t I say such and such?”  “Or,… Continue Reading

Developing Cultural Intelligence for Global Leadership

Business education today incorporates what is now the phenomenon of the ‘international study tour’.  Go to any MBA Program’s website and you’ll see the wonderful advertisements for how you, as a student at “XYZ Institution”, can have a Global MBA experience.  The promises are exciting, the descriptions are enticing – they truly whet your appetite… Continue Reading

Responsible Business Teaching and Learning

In a recent Bloomberg Businessweek article (April 21, 2014), Dr. Bhaskar Charavorti, Senior Associate Dean of International Business & Finance at the Fletcher School at Tufts University and founding Executive Director of Fletcher’s Institute for Business in the Global Context, wrote an interesting thought piece on “How Business Schools Create Irresponsible Leaders”. He says, “Most… Continue Reading

The ‘why’ behind the ‘what’ – Active participants versus passive spectators in culture learning

Why do we do what we do? Back in 2005 as a faculty member I traveled with a group of Wharton MBA students to China on a global immersion program aimed at giving students an opportunity to see ‘business in China’ first-hand. The program format consisted of several lectures that were given by prominent faculty… Continue Reading

Why the business person needs to be in the same frame of reference (Part II)

Despite our best intentions, we will always make mistakes when interacting socially, interpersonally and interculturally with others – after all, we are human. But knowing some of the issues surrounding intercultural communication will help you to adapt and interact successfully. George Bernard Shaw, famous Irish playwright, once said, “The problem with communication…is the illusion that… Continue Reading

Why the business person needs to be in the same frame of reference (Part I)

Have you ever been in a business meeting where your expectations didn’t match those of your counterparts?  Perhaps mistrust or frustration ensued.  You’re left wondering if you did something wrong or your counterpart was not being forthright with you.  In all likelihood, both of you were not on the same frame of reference.       If… Continue Reading